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Tapesi – Data Capture & Feedback Analysis Solution is an intelligent tool designed to capture guest feedback on your services and products. Fully customizable and powered by the Zomfy Cloud, Tapesi can be accessed and managed from anywhere in the world. Once the guest experience is captured, the data is sent to the relevant business heads for review, or an MIS report is generated for further analysis, helping to drive improvements in your products and services.
Enhance Customer Experience & Internal Quality
Tapesi is a reliable solution designed to capture consumer feedback, offering intelligent reporting that aids in identifying areas for corrective action and highlighting where services may be ineffective. Highly praised by organizations, Tapesi is considered an essential tool for improving service quality at every level. It captures the user's initial selections and tailors subsequent questions based on those choices, ensuring that consumers only respond to relevant options, thereby saving them valuable time.
We can Help you in these & other scenarios
Chain of Hotels & Resorts
Tapesi is the perfect solution for standardizing guest experience capture across a network of hotels and resorts. It provides immediate feedback reporting and generates a detailed MIS at the end of each month, helping you identify areas for improvement from both individual properties and the group perspective.
Retail Chains & Corporates
Leverage Tapesi to gather valuable market feedback on your products, services, and brand. By enhancing the user experience during their visits, you can refine offerings and foster customer loyalty, ensuring a seamless and personalized experience for each customer.
Medical, Realty & more...
Tapesi offers customizable solutions tailored to industries like healthcare and real estate. It captures emerging market trends and customer preferences, especially beneficial for sectors such as medical tourism and real estate, allowing you to adapt and improve services in line with customer needs.
Guest Experience Management is the Easiest Tool today to understand how your customers are responding to your products & services and how you can position your brand to them
